Returns & Exchanges

At Jackie's Kids, we want your little ones to love their new outfits, which is why we offer a 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect, we are happy to assist you with a seamless exchange or a full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unwashed and unworn clothing in the original packaging, ensuring all designer tags and labels remain securely attached.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.