Returns & Exchanges
At Jackie's Kids, we want your little ones to love their new outfits, which is why we offer a 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect, we are happy to assist you with a seamless exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn clothing in the original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.
